Data Protection Policy

Baji Privacy Policy — Your data is completely safe with us

This page clearly explains how your personal data is collected, stored, and protected on the Baji platform — all laid out in plain, straightforward English.

Last updated: January 2026

This Privacy Policy applies to all services on the Baji platform. By using the platform, you are considered to have accepted this policy — so it's worth taking a moment to read it carefully.

1

Introduction & Scope

Baji is an internationally licensed online Sports Betting and gaming platform. We believe privacy is a fundamental right for every user, which is why we handle your data with the utmost care and transparency.

This Privacy Policy applies to Baji's website, mobile app, and all other digital services. It takes effect the moment you register, log in, or use any service on our platform.

Baji never sells your data. Your personal information is used only to improve platform services and to fulfill legal obligations.

Baji operates in compliance with Bangladeshi and international data protection laws. For data processing, we follow GDPR guidelines as the international standard.

2

What Information We Collect

Baji collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID KYC Verification
Contact Information Phone number, email address Account Verification & Support
Financial Information Mobile Banking Number Payment Processing
Device Information IP address, browser, OS Security & Fraud Prevention
Usage Data Betting history, login timestamps Service Improvement

We only collect information that is genuinely necessary. Requesting unnecessary or excessive data goes against Baji's policy.

3

How Your Data Is Used

The information collected is used for the following purposes:

  • Account Management: For registration, login, and identity verification
  • Payment Processing: To process deposits and withdrawals
  • Security Assurance: To detect fraud and suspicious activity
  • Service Improvement: To improve the user experience
  • Promotional Communications: To send you offers and updates with your consent
  • Legal Obligations: To meet regulatory requirements

You can unsubscribe from promotional emails or SMS at any time. However, essential account-related communications cannot be opted out of.

We rely on contractual necessity, legal obligations, and where required, your consent as the legal basis for processing your data.

4

How Long Your Data Is Retained

Baji does not retain your data longer than necessary. However, certain information may need to be kept for an extended period to meet legal obligations.

  • Account Information: For the duration of account activity and 5 years after closure
  • Transaction Details: Up to 7 years as required by law
  • KYC Documents: 5 years after account closure
  • Log Files: 1 year for security purposes
  • Marketing Information: Deleted upon withdrawal of consent

Once the retention period has passed, data is securely deleted or anonymized so it can no longer be linked to any individual.

5

Sharing Data with Third Parties

Baji never sells your data. However, it may be shared with third parties in the following limited circumstances:

  • Payment Providers: Mobile Pay, Nagad, Rocket — used solely to process transactions
  • Identity Verification Services: To complete the KYC process
  • Law Enforcement Agencies: Under court order or legal obligation
  • Regulatory Authority: At the request of licensing authorities

Only the minimum necessary information is shared in such cases. Our agreements with third-party service providers include binding data protection obligations.

Baji never shares your information with advertising companies or data brokers.

6

Cookies & Tracking Technologies

The Baji platform uses cookies and similar tracking technologies to enhance your browsing experience and keep the platform running smoothly.

  • Essential Cookies: For login sessions and security — cannot be disabled
  • Functional Cookies: To remember your preferences and settings
  • Analytics Cookies: To review platform usage

You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain platform features.

7

Your Data Rights

Baji respects the following rights regarding your personal data and will help you exercise them:

Right to Access
You can request to know what information we hold about you.
Right to Rectification
You can request corrections to any information that is inaccurate or out of date.
Right to Erasure
You can request that your data be deleted, provided there is no legal obligation requiring us to retain it.
Right to Portability
You have the right to request your data in a structured, portable format.

To exercise these rights, contact our support team by email. Requests are typically responded to within 30 days.

8

Children's Privacy

Baji is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that a minor's data has been collected, that data will be deleted immediately and the associated account will be closed.

If you believe a minor you know is using Baji, please let us know. We will take prompt action.

9

Security Measures

Baji has implemented internationally recognised technical and organisational measures to protect your data.

  • SSL/TLS Encryption: All data transfers are encrypted
  • Two-Factor Authentication (2FA): Additional Account Security
  • Regular Security Audits: Regular System Vulnerability Testing
  • Restricted Access: Only authorized personnel can access your data
  • Data Backup: Regular backups are maintained in a secure location

That said, no data transmission over the internet is entirely risk-free. We take every measure to protect your information, but no system can guarantee 100% security.

In the event of a security breach, we will promptly notify affected users and take all necessary steps to address the situation.

10

Privacy Policy Updates

Baji may update this Privacy Policy as needed. How users are notified will depend on the nature of the changes.

  • Major Changes: You will be notified at least 7 days in advance via email or an on-platform notice
  • Minor Updates: This page will be updated and the date will change accordingly

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.

11

Contact & Complaints

For any questions, complaints, or data-related requests regarding this Privacy Policy, please get in touch with us.

  • Email: support@baji-play.net
  • Live Chat: Available 24/7 via Help Center
  • Response Time: Usually within 48 hours

To raise a serious data protection concern, please email our Data Protection Officer directly. We take all complaints seriously and work to resolve them as quickly as possible.

Our Commitment to Data Protection

Baji protects your privacy on both technical and policy levels

Encrypted Connection
All data transmitted between you and Baji's servers is encrypted via SSL/TLS technology. No one can intercept it in transit.
Restricted Access Policy
Only authorised staff can access your data. No one can view it without the appropriate permissions.
No Sale of Personal Data
Baji never sells your personal information or shares it with advertisers. That is a core principle we do not compromise on.
Regular Security Audits
Independent third-party experts regularly audit Baji's security infrastructure. Any vulnerabilities identified are addressed immediately.
Two-Factor Authentication
Enabling 2FA requires an OTP sent to your phone in addition to your password, adding an extra layer of security to your account.
Transparency in Bengali
This Privacy Policy is written in plain, easy-to-understand language — no complex legal jargon.

Your data is secure — join Baji with complete peace of mind

With a transparent privacy policy, robust security, and local Bangladeshi payment methods, Baji is always in your corner.

For users 18+ | Your data is fully protected

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