1. Home
  2. FAQ
Frequently Asked Questions

Baji FAQ — All Your Questions Answered in One Place

From registration to withdrawals, bonuses to betting — everything you want to know about Baji, all answered right here.

50+
FAQ
7
Contents
24/7
Support
All Account Deposit Withdrawal Bonuses Betting Security App
No results found. Try searching with different keywords.

Account & Registration

registration page Fill in the form with your name, mobile number, email, and password. Verify the OTP sent to your phone and your account will be activated instantly. The whole process typically takes just 2–3 minutes.

No. Each mobile number and email address can only have An account Technically yes — but creating multiple accounts puts all of them at risk of suspension and your balance may be forfeited.

login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number or email. Use that code to set a new password — the whole process takes about 3 minutes.

Baji is exclusively for 18 years of age or older only. You will be required to verify your age during registration. Creating an account for anyone under 18 is strictly prohibited.

Yes. Help Center contact us to request account closure. Make sure to withdraw any remaining balance before submitting the request. To set responsible gaming limits, Responsible Gaming page.

Deposits & Payments

At Baji Mobile Pay, Nagad, Rocket Deposits are supported via major mobile banking methods. Bank transfers are also accepted. Minimum deposit amounts may vary depending on the method.

The minimum deposit at Baji is generally ৳200 and may vary depending on the payment method. For the latest information, visit Help Center for details.

Deposits via Mobile Pay, Nagad, and Rocket are generally instantly is credited. Bank transfers may take 1–2 business days. If your deposit hasn't arrived, Help Center contact us with your slip.

First, note down the transaction ID. Check your bank or mobile banking app to confirm whether the amount was deducted. Then contact us with the transaction ID and Help Center Contact support — the team will get it sorted quickly.

Withdrawals & Cashouts

Log in and select "Withdrawal" from your dashboard. Choose the amount and payment method. Confirm using your Mobile Pay or Nagad number. In most cases, 30 minutes to 2 hours funds are credited.

The minimum withdrawal amount typically starts ৳500. Maximum limits depend on the payment method and your KYC level. For the latest details, Help Center for details.

If it takes more than 3 hours Help Center Contact support with your transaction ID. Incomplete KYC can hold up withdrawals — upload your ID document in your profile to resolve this.

Baji requires KYC (Know Your Customer) verification for large withdrawals and security purposes. Simply upload a photo of your national ID or passport to complete the process. This is done to keep your account secure.

Bonuses & Promotions

New members on their first deposit Welcome Bonus Bonus amounts and terms are subject to change. To see the latest offers, Promotions page Visit us.

Most bonuses come with a Wagering or rollover requirements apply — meaning the bonus amount must be wagered a set number of times. Each bonus has its own specific terms. For details, Promotions page Available.

Yes. Regular players can access weekly reload bonuses, cashback offers, and exclusive promotions. Log in to your dashboard to view personalized offers.

Betting & Gaming

At Baji Cricket, football, kabaddi, tennis, hockey along with all major sports worldwide. Live betting lets you place wagers even while the match is in progress. Sports page to see all available options.

Yes. Baji offers Live Baccarat, Roulette, Blackjack, and hundreds of slots. Play in real time with live dealers. All games are accessible once you log in.

Minimum bet in most markets ৳10 For high roller options, High Roller Page for details.

Yes. Baji's live betting section shows real-time scores, statistics, and odds updates. Cricket fans get ball-by-ball updates, while football coverage includes minute-by-minute tracking.

Security & Privacy

Yes. Baji uses SSL encryption to keep all your data secure. Payment details, personal information — everything is fully encrypted. Privacy Policy Read on to find out more.

Change your password immediately and Help Center let us know. The support team will temporarily lock your account and launch an investigation. Never share your password or OTP with anyone.

Baji does not share your personal information with third parties without your consent. Data is only used where legally required or for payment processing purposes. Learn more Privacy Policy Available.

App & Downloads

Download Page Download the app for both Android and iOS directly from the website — you'll need to download and install the APK file.

Baji sends app update notifications. When you see one, Download Page Install the latest version for the best performance.

Start by restarting your phone and clearing the cache. If the issue persists, uninstall and reinstall the app, then check your internet connection. If you're still having trouble, Help Center let us know.
No results found. Try searching with different keywords.
Quick Links
Sign Up Log In View All Bonuses Sports Events App Download Help Center
Get Support

If you can't find what you're looking for, our support team is available 24/7 to help.

Help Center
Average response time: 5 minutes

Baji will never ask for your password or OTP via SMS or phone call. If you receive any such request, immediately Help Center let us know.

Responsible Gaming

Gaming is meant to be fun. Play within your limits and stay safe.

View Responsible Gaming Page
Good to Know

More About Baji

Baji is one of Bangladesh's most popular online Sports Betting and gaming platforms. Millions of users enjoy cricket, football, and Live Casino on Baji every day. Whether you're a new member or a seasoned player, questions are bound to come up. This FAQ page is our attempt to answer them all — simply and honestly.

Registration & Login is one of the most common questions we get. Registering on Baji is completely free and takes just a few minutes. You can create an account using your mobile number or email address. Once registered, the same account works across both the website and the app.

Payments & Withdrawals Many people have doubts about this. At Baji, you can deposit and withdraw quickly via Mobile Pay, Nagad, and Rocket. Most withdrawals are processed within 30 minutes to 2 hours. Larger withdrawals may require KYC verification — this is purely for your security.

Bonuses & Promotions One of Baji's biggest highlights. New members receive a welcome bonus, while regular players enjoy reload bonuses and cashback. Always read the wagering requirements before using a bonus. Full details on all offers Promotions page Available.

Security Baji never compromises on this. SSL encryption, OTP verification, and automatic alerts for suspicious activity — together, these ensure Baji remains a safe platform. If you ever run into an issue, Help Center Contact us.

If you can't find your answer in this FAQ, reach out to our support team directly. We're always ready to help.

Why Baji?

What sets Baji apart

Here's why millions of Bangladeshi players choose Baji.

Full Support in Bengali
Baji's entire platform is available in Bangla, and the support team speaks Bangla too — no language barriers.
Fast Payments
Deposit and withdraw in minutes with Mobile Pay, Nagad, or Rocket. Fast, hassle-free transactions every time.
Live Betting
Bet at real-time odds while the match is live. Cricket, football, kabaddi — all available in-play.
Exciting Bonuses
Welcome bonuses, reload bonuses, cashback — get regular offers and play more.
Mobile App
A fast, easy app for Android and iOS. Play from anywhere with fingerprint login.
Completely secure
Your account is protected with SSL encryption, OTP verification, and 24/7 monitoring.
Get Started

No more questions — get started now

Sign up for free, claim your welcome bonus, and enjoy the best betting experience in Bangladesh.

Register for Free Download the App

18+ | SSL Secured | Play Responsibly

বাংলা